The Focus on Quality report provides a way to bring the narrative of quality of care and patient experience into the same realm. This snapshot reports on data every two years related to key indicators and service areas.
"Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction, and skillful execution; it represents the wise choice of many alternatives." –William A. Foster
Design: Guildhouse
Photography: Emily Star Poole & Bryan Aulick
In health care facilities, more often than not patients are overwhelmed with paperwork. The goal of this project was to reduce duplication, streamline processes, and provide an easy-to-understand publication which patients could access during and after their hospital stay. The theme "Peace of Mind" became our ultimate goal — for patients, caregivers, and their families.
The Discharge Information packet is the largest of the three, encompassing three slide-in folder pockets, front and back, and are accompanied by three education handouts. The Admissions Information and Hope and Healing folder are standard presentation folders.
Design: Guildhouse Group
To help streamline imaging referrals from providers, I worked alongside the medical director to design quick reference guides. The guide is segmented by imaging service, and provides suggestions about which imaging exam to order for specific symptoms: